Text message terms

Program name: Brinx Electrical Customer Texts, run by Columbia Electrical Services LLC (doing business as Brinx Electrical).

What we text about: your estimate or quote, questions about your project, scheduling, appointment reminders, arrival notices, job updates, invoices and receipts, and follow-up after the work (such as checking that everything is working or asking how we did). For builders: bid questions and schedule updates. If you call us and we miss it, we may text you back about your call.

We don't send promotional or marketing texts under this program. If we ever offer them, we'll ask for your separate consent first.

You join by entering your mobile number on one of our website forms and checking the box that says you agree to receive calls and texts from Brinx Electrical, by texting us first, or by asking us to text you when you call. When you agree, you confirm you're the account holder or authorized user of that number and that you're 18 or older.

Agreeing to texts is not a condition of buying anything from us. You can always call us instead at (509) 253-9511.

Message frequency varies. Most customers get a few texts around their estimate and appointment, a few more while a job is in progress, and one or two after it's done. If you don't reply to an estimate request, we'll follow up up to about eight times over 30 days and then stop texting.

Message and data rates may apply, based on your mobile plan. Brinx doesn't charge for texts. Check with your carrier for details. Mobile carriers are not liable for delayed or undelivered messages.

Reply STOP to any message to stop receiving texts. You can also reply END, CANCEL, QUIT, UNSUBSCRIBE or STOPALL. We'll send one message confirming you're unsubscribed, and then no more texts unless you sign up again. To join again, reply START or sign up on our website. Opting out of texts doesn't cancel a job or appointment; we'll reach you by phone or email instead.

Reply HELP to any message for help, call us at (509) 253-9511, or email tristen.o@callbrinx.com.

Texts work on most major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and coverage, so please don't rely on texts for anything urgent. For an electrical emergency, call us, and if there's danger to life or property, call 911.

We use your number only to contact you about your project. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and your text messaging opt-in data and consent will not be shared with any third parties. See our Privacy Policy for how we handle everything else.

We may update these terms. We'll post the new version here with a new date at the top. You can reply STOP at any time.